Home About WASPA WASPA members WASPA membership WASPA code Consumer support Media Queries Contact
Complaint Number:9450
Date Last Updated:2012-03-07

Date Lodged:2010-05-06
Service Description:Content and chat services
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-07-21
Code Version:9.0
Code Clauses Referenced:2.1, 2.2, 2.11, 2.18, 4.1.1, 4.1.2, 5.1.1, 5.1.2, 5.1.3, 5.2.1, 8.1.1, 8.1.2, 8.1.3, 8.1.4, 8.1.5, 8

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2011-12-15

Fines Status:Paid
Suspended Fines:R100,000.00
Suspended Until:2012-12-14

Other Sanctions:Requirement to terminate services

Return to list of complaints