Complaint Number: | 8537 |
Date Last Updated: | 2010-07-20 |
Date Lodged: | 2010-01-20 |
WASPA Member: | Blinck Mobile |
Service Description: | Subscription service |
Source of Complaint: | Public |
Adjudicator Report: | [PDF] |
Adjudication Result: | Complaint upheld |
Date Report Published: | 2010-07-20 |
Code Version: | 8.0 |
Code Clauses Referenced: | 2.23, 3.1.1, 3.1.2, 4.1.1, 4.1.2, 6.2.11, 11.1.2, 11.1.4, 11.1.8, 11.1.10, 11.2.5, 11.5.1, 11.5.2 |
Other sanctions: | Requirement to refund complainant Requirement to send reminder messages to all current subscribers |