Home About WASPA WASPA members WASPA membership WASPA code Consumer support Media Queries Contact
Complaint Number:8278
Date Last Updated:2010-04-13

Date Lodged:2009-12-08
WASPA Member:Venista
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-03-12
Code Version:8.0
Code Clauses Referenced:2.8, 2.11, 2.22, 2.23, 4.1.1, 4.1.6, 4.3.3, 5.1.2, 5.1.5, 5.1.7, 5.2.1, 5.3.1, 5.3.2, 11.1.8, 11.1.1

Fines Status:Paid
Suspended Fines:R10,000.00
Suspended Until:2010-09-11

Other Sanctions:Requirement to refund complainant
Requirement to report to WASPA

Return to list of complaints