Home About WASPA WASPA members WASPA membership WASPA code Consumer support Media Queries Contact
Complaint Number:7335
Date Last Updated:2010-07-27

Date Lodged:2009-08-12
WASPA Member:Opera Telecom
Service Description:Content subscription services
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-03-12
Code Version:7.4
Code Clauses Referenced:4.1.1, 4.1.2, 11.1, 11.2, 11.6.2

Fines:R150,000.00
Fines Status:Paid

Other sanctions:Requirement to refund complainant
Requirement to terminate services

Return to list of complaints