Home About WASPA WASPA members WASPA membership WASPA code Consumer support Media Queries Contact
Complaint Number:6706
Date Last Updated:2010-12-08

Date Lodged:2009-06-03
WASPA Member:Venista
Service Description:Telephonic customer support
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2010-07-19
Code Version:7.0
Code Clauses Referenced:3.3.2, 4.1.6, 4.1.7, 4.1.8, 4.1.9, 4.1.10
Ad Rules Version:2.3

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2010-12-08

Fines Status:Paid
Suspended Fines:R40,000.00
Suspended Until:2011-06-07

Return to list of complaints