| Complaint Number: | 6684 |
| Date Last Updated: | 2013-09-20 |
| Date Lodged: | 2009-06-01 |
| WASPA Member: | Integrat |
| Information Provider: | Mobile Guru |
| Service Description: | Subscription service |
| Source of Complaint: | WASPA Monitor |
| Adjudicator Report: | [PDF] |
| Adjudication Result: | Complaint partially upheld |
| Date Report Published: | 2010-07-19 |
| Code Version: | 7.0 |
| Code Clauses Referenced: | 3.3.1, 4.1.1, 6.2.3, 11.1.1, 11.1.2, 11.1.5 |
| Appeal Report: | [PDF] |
| Appeal Result: | Appeal partially successful |
| Appeal Publish Date: | 2013-07-31 |
| Fines: | R2,000.00 |
| Fines Status: | Paid |
| Other sanctions: | Requirement to suspend billing and service Requirement to withhold revenue Requirement to offer refunds |
