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Complaint Number:4541
Date Last Updated:2008-09-30

Date Lodged:2008-07-15
WASPA Member:Vodacom Service Provider
Service Description:Customer care line
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2008-09-30
Code Version:6.1
Code Clauses Referenced:4.1.5, 4.1.6, 4.1.7

Other Sanctions:Requirement to streamline customer care

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