Complaint Number: | 3344 |
Date Last Updated: | 2008-07-03 |
Date Lodged: | 2008-02-14 |
WASPA Member: | AMV |
Service Description: | Subscription services |
Source of Complaint: | Public |
Adjudicator Report: | [PDF] |
Adjudication Result: | Complaint upheld |
Date Report Published: | 2008-03-27 |
Code Version: | 5.7 |
Code Clauses Referenced: | 4.1.5, 11.1.7, 11.1.8, 11.1.9 |
Ad Rules Version: | 1.6 |
Fines: | R5,000.00 |
Fines Status: | Paid |
Other sanctions: | Requirement to provide a refund Requirement to remove complainant from services Requirement to fix reminder messages |