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Complaint Number:11021
Date Last Updated:2011-04-29

Date Lodged:2010-11-03
WASPA Member:T-Mobile SA
Service Description:Continued billing after unsubscribe
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-04-29
Code Version:9.0
Code Clauses Referenced:3.1.1, 11.2.1

Other Sanctions:Requirement to refund complainant

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