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Complaint Number:6684
Date Last Updated:2013-09-20

Date Lodged:2009-06-01
WASPA Member:Integrat
Information Provider:Mobile Guru
Service Description:Subscription service
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint partially upheld
Date Report Published:2010-07-19
Code Version:7.0
Code Clauses Referenced:3.3.1, 4.1.1, 6.2.3, 11.1.1, 11.1.2, 11.1.5

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2013-07-31

Fines:R2,000.00
Fines Status:Paid

Other Sanctions:Requirement to suspend billing and service
Requirement to withhold revenue
Requirement to offer refunds

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