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Complaint Number:5972
Date Last Updated:2012-08-29

Date Lodged:2009-03-09
WASPA Member:TIMw.e. New Media
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-12-03
Code Version:6.2, 7.4
Code Clauses Referenced:4.1.2, 4.1.3, 11.1.2, 11.2.4, 11.5.5
Ad Rules Version:2.3
Ad Rules Clauses Referenced:9.2

Appeal Report:[PDF]
Appeal Result:Appeal not upheld
Appeal Publish Date:2012-08-29

Fines:R170,000.00
Fines Status:Released from payment (see appeal 5339)

Other Sanctions:Requirement to suspend service
Requirement to notify customers
Requirement to refund complainant

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