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Complaint Number:5352
Date Last Updated:2009-06-04

Date Lodged:2008-12-05
Service Description:Disputed refund
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-06-04
Code Version:6.2
Code Clauses Referenced:11.1.7, 11.2.1, 11.2.2, 11.2.3, 11.2.4

Other Sanctions:Requirement to refund complainant

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