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Complaint Number:4728
Date Last Updated:2009-07-17

Date Lodged:2008-08-22
WASPA Member:Vodacom Service Provider
Service Description:Subscription service
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-07-17
Code Version:5.7
Code Clauses Referenced:13.3.4, 13.3.5

Other Sanctions:Requirement to provide a full refund to the complainant
Requirement to report to WASPA

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