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Complaint Number:4655
Date Last Updated:2009-07-20

Date Lodged:2008-08-07
WASPA Member:Opera Telecom
Information Provider:Switchfire Limited
Service Description:Subscription services
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2008-11-27
Code Version:6.1
Code Clauses Referenced:3.1, 3.9, 3.12, 3.13, 5.1, 5.2.1, 5.3, 11.1, 11.2
Ad Rules Version:1.6

Fines Status:Paid
Suspended Fines:R25,000.00
Suspended Until:2007-11-26

Other Sanctions:Formal reprimand
Requirement to refund customer
Requirement to suspend service
Requirement to report

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