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Complaint Number:20470
Date Last Updated:2016-05-09

Date Lodged:2013-05-08
WASPA Member:US Cellcom
Service Description:Subscription services
Source of Complaint:WASPA Monitor

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2013-08-30
Code Version:11.6
Code Clauses Referenced:4.1.2, 6.2.10, 11.1.1, 11.6.1, 11.6.2
Ad Rules Version:2.3
Ad Rules Clauses Referenced:9.2.1, 9.2.1.1

Appeal Report:[PDF]
Appeal Result:Appeal partly successful
Appeal Publish Date:2015-01-28

Fines:R60,000.00
Fines Status:Paid

Other Sanctions:Requirement to fix reminder message format

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