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Complaint Number:10944
Date Last Updated:2015-02-16

Date Lodged:2010-10-28
WASPA Member:HR Computek
Service Description:Automatic subscription, content charges
Source of Complaint:Public

Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2011-04-29
Code Version:9.0, 10.0
Code Clauses Referenced:2.23, 4.2.1, 4.2.2, 5.1.7, 5.2.1, 5.2.2, 5.3.1, 5.3.2, 11.2.1, 11.10.2

Appeal Report:[PDF]
Appeal Result:Appeal partially successful
Appeal Publish Date:2013-03-08

Fines:R85,000.00
Fines Status:Not paid

Other Sanctions:Requirement to refund complainant

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